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4 Simple Steps to Make Your Relationship Come Alive

4 Simple Steps to Make Your Relationship Come Alive

Apr 15, 2015

Are you looking for ways to reignite the sense of newness and spark in your relationship? When you first met your partner, everything literally seemed to glow, hum and buzz with excitement. The way he touches my hand, the way she plays with her hair, or how delightful it is just to make dinner together. Every moment felt new and fresh (because it is) and as a result you felt a deep sense of aliveness in your connection with your new partner. Then slowly but surely repetition sets in. What can we say? Humans are creatures of habit.

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Taking Things For Granted

Taking Things For Granted

Apr 13, 2015

Sometimes we get so caught up in life that we take everything we have and everything that we’ve accomplished so far, for granted.  This is especially true for entrepreneurs who are typically moving at a million miles per hour!  We get caught up in the next great idea or the next great big project and forget to enjoy what we have actually achieved.  We fail to enjoy the successes that have become part of our lives.  

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10,000 Steps: A Healthier YOU One Step at A Time

10,000 Steps: A Healthier YOU One Step at A Time

Apr 6, 2015

It’s a Saturday night in May, 2004, and my wife Kathy and I have returned home from an evening out with friends. Kathy’s in the bathroom brushing her teeth as I busy myself getting ready for bed. Suddenly it happens — bam! A pain shoots through my head like I’ve never felt before, as if someone has hit me with a hammer. Suddenly, a strong and persistent pounding begins and I realize it’s my heart racing. I’m short of breath, I’m dizzy, and I feel nauseous. Somehow I gather myself and without saying a word to Kathy, I crawl into bed. 

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Six Steps To Improving Your Customer Experience

Six Steps To Improving Your Customer Experience

Apr 3, 2015

The ability to sustain amazing customer service is the long-term key to building a prosperous company. Too often companies forget just how important it is to sustain service that WOWs paying customers and allows them to remain leaders in their industry. More often than not the reason for poor customer service occurs because companies lose sight of the fact that not everyone has the ability to serve the paying customer the way the paying customer would desire to be served. The key to providing amazing customer experiences: hire right, train right, and evaluate right if you want to stay at the top of the Customer Experience heap.

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Rekindling the Relationship Fire

Rekindling the Relationship Fire

Apr 1, 2015

The reality of becoming empty nesters began to settle in for Kathy prior Jordan’s graduation year. Our two older sons had graduated and moved out of home, and as each of them spread their wings and took flight, Kathy and I noticed a fairly significant reduction in the amount of time we were having to spend parenting and directly participating in their lives daily. As Jordan moved into his Graduation year, though, the reality of becoming empty nesters hit us both full force. Jordan had achieved getting his drivers license, and as any parent will tell you, when your child can get themselves to and from their activities on their own, it saves an amazing amount of time in a parent’s life. And we were no exception. All of a sudden we had a lot of extra time on our hands.

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